HughesNet Customer Service

Ziply Fiber Customer Service

Get in touch with Ziply Fiber’s helpful customer care team whenever you need assistance with your internet, phone, or TV service. Resolve any technical problem, answer any account query, or provide technical support.
Reach out to their support staff via many channels.

888-300-14587

Connect with Ziply Fiber Customer Service   

If you ever have any kind of technical problem, don’t hesitate to contact Ziply Fiber Customer Service fantastic customer care.

Phone:

  • Residential Customer Service: 1-866-MYZIPLY (1-866-699-4759)
  • Business Customer Service: 1-866-ZIPLY88 (1-866-947-5988)

Live chat

For immediate assistance, our chat support is available 24/7. Look for the chat option on our website for quick answers to your questions.

By Email

While a general customer service email is not provided, you can reach specific departments via email:

  • Fiber Construction Feedback: newfiber@ziplyfiber.com
  • Contract Administration: Contract.Administration.Bid.Box@ziply.com
  • Executive Team: executives@ziply.com
  • Investor Relations: investorrelations@ziply.com

Help Center

Our comprehensive Help Center is available 24/7 and is your go-to resource for:

  • FAQs to find answer for common questions
  • Troubleshooting guides to resolve common issues
  • Account management and billing
  • Internet support to get help with connectivity, speed and equipment.

Ready to Upgrade your Ziply Fiber internet?

Contact them to solve the common customer issues for troubleshooting systems, billing questions, account management and scheduling service appointments. 

Call to Order: 1-800-454-0843

FAQ

You have questions, we have answers

You can contact Ziply Fiber customer service by calling 1-866-MYZIPLY (1-866-699-4759), using live chat on their website, or accessing your account online.

Ziply Fiber offers 24/7 technical support. Billing and general inquiries are typically handled Monday through Friday, 8 AM to 6 PM local time.

Yes, Ziply Fiber offers live chat support through their official website, allowing customers to get help quickly with account and service-related issues.

Start by restarting your modem and router. If issues persist, contact Ziply Fiber support or use the troubleshooting tools in your online account.