Fios Customer Service
Fios Customer Service

Fios Customer Service

Customers do experience technical issues, billing questions or need assistance with their Verizon Fios, so our customer support is available for dealing with their issues. You can contact them through various ways to get their comprehensive customer service plans.

888-300-14587

Connect with Fios Customer Service 

If you ever have any kind of technical problem, don’t hesitate to contact HughesNet’s fantastic customer care.

Phone Support

For every general customer support, do contact via phone at 1-800-VERIZON (1-800-837-4966) from Monday Saturday to every general inquiry, billing questions, account management and service issues.

To get technical support 24/7, you can contact at 1-888-553-1555 for every internet, TV and phone inquiry.

For having a new customer concierge, call at 1-888-715-3291 for exploring tier available plans and setting up new Fios services. 

For every business inquiry, call at 1-800-837-4966

Live Chat Support:

Live chat support is available through the official website and My Verizon app. To access live chat, 

Visit the Verizon Contact Us page.
Click on “Chat with Us”

Enter details to start conversation with a live agent However, the live chat may vary as per the time of day and service demand.

Email Support

Direct email support is not available; rather you can reach them through their online support portal Verizon Support.
Initiate chat, discuss, schedule a callback and find answers to mostly asked questions.

My Verizon App

The My Verizon app is the most convenient way for account management and getting support on the go. Use this app for account management, view bills, manage services and update account information. For every technical support, chat with a live representative. Check for outages and service disruptions via downloading the app on iOS and Android devices

In-Store Support

Get face-to-face assistance by visiting Verizon stores using the Store Locator to find a Verizon store near you. Always check their hours and services, and visit the store for in-person support.

Online Support Resources

Verizon provides a comprehensive online support center Verizon Support where you find every troubleshooting guide, FAQs and helpful resources to solve the commonly asked questions related to common queries

Ready to Upgrade your Fios internet?

Customer service is available to ensure your account management, billing issues and every relevant detail at hand. Be specific about every issue you experience so the representative can easily understand and guide you.  If your issue requires follow-up, request a case or ticket number for reference.

Call to Order: 1-800-454-0843

FAQ

You have questions, we have answers

Customer service is available 24/7 for technical support. For billing and general inquiries, agents are typically available Monday to Friday, 8 AM – 6 PM (local time).

Yes, you can speak to a live agent by calling customer service or using the live chat option on the website or My Verizon app. Say “Agent” or press the appropriate number during the phone menu to skip the automated system

Log in to your My Verizon account or call customer service to schedule a technician visit for installation, repairs, or upgrades.

Yes, you can easily cancel or reschedule through your My Verizon account online or via the app.

Yes, Verizon offers Accessibility Services for customers with disabilities, including TTY services and specialized customer support. Call 1-888-262-1999 for assistance.